Quality policy

PLANA DISTRIBUIDORA, S.L, as a company dedicated to the commercialization and distribution of adhesive products, paints, sealants, waterproofing solutions, and products for the preparation and cleaning of surfaces intended for industry, construction, and nautical sectors, is committed through this Quality Policy to establish and maintain a Quality Management System that contributes to providing products and services that meet customer requirements and needs and supports continuous improvement based on:

• Achieving customer satisfaction
  - Understanding and addressing the needs and expectations of our customers, clearly identifying their requirements to increase their satisfaction with our products and services.
  - Committing our team members to awareness of applying a customer-focused approach in all our activities.
  
  
• Compliance with current legal regulations
  - Applying and complying with legal and regulatory requirements applicable to our products and customer specifications.
  
  
• Relationship with strategic and structural suppliers
  - Conducting proper selection and continuous evaluation of our suppliers, ensuring they meet the requirements for the proper provision of our products.
  
  
• Setting objectives, goals, and monitoring
  - Defining and establishing quality objectives that enable us to advance towards the continuous improvement of our products and the quality of our services.

The Top Management of PLANA DISTRIBUIDORA, S.L, commits to periodically reviewing the relevance and validity of this policy, ensuring its direction aligns with the strategic management of the organization and contributes to achieving the defined objectives.